Can I return my goods?

You can always make giorgistore.it of any product purchased within 10 working days from the date of delivery. To make it you can:
Email us at resi@giorgistore.com

contact us at +39 0541 695955 (only for Italy) or +39 333 9388536 from 9:30 to 12:30 and from 16:00 to 18:00


Remember that before you make you receive your goods return number.

  • to make sure that products are in the same condition as when you received them with tags attached and in their original
  • complete our return form to receive your return number
  • prepares the parcel indicating the address of our warehouse above *
  • send the package to our shipping department * within 3 working days. If you have the chance we ask you to facilitate the withdrawal, indicate to pen the authorization number that you have previously released on the package
  • insert inside the package also the original sales receipt.

If your return meets all the giorgistore.com otherwise proceed to a refund for any reason can not make the refund and the package will be returned.
Remember that the cost of return and the return shipment unless the customer our error.

* Giorgistore - Shipping Office - Viale Dante 79/b - 47838 - Riccione (RN) - Italy.


            Regarding the timing of repayment?

Accept your return within 3 working days from the date of retirement in our warehouse we will require the repayment of the amount you ordered and we will send you a confirmation email.

The time for repayment depends on the type of payment you used, and the company that issued your credit card:

  • Credit Card: by mail when you receive our confirmation of the bank make a refund within 7 working days. You can check your account online or by contacting your bank directly as the time display on the current account depends on the company that issued your credit card.
  • Bank Transfer: from when you receive our confirmation email, we will refund within 7 working days by bank transfer, so be sure to enter your account information (holder and IBAN) to the request made. You can check your account online or by contacting your bank.

            If the size or any other feature, it is wrong?

If for any reason you came an article with one or more characteristics wrong you must give us notice within 10 working days.Starts the practice of return (FAQ section point 7) and once the goods arrive in our warehouse we will send you replacements.
Remember that the cost of return and our return shipment unless your mistake.